Question 1

Can I replace my current door with an iron door?

Accepted Answer

Yes! Each of our doors are custom made to match any particular door opening. So whether you're building a new home, or simply replacing your old door, Tuscan Iron Entries can help!

Question 2

Do you make back doors and patio doors as well?

Accepted Answer

Yes! Our doors are custom made to fit any opening. We produce front doors, back doors, side doors, patio doors, wine cellar doors and more.

Question 3

Do you provide storm doors?

Accepted Answer

We do not provide storm doors. We exclusively replace doors and/or provide doors for new-construction.

Question 4

How long does it take to get my door(s) made?

Accepted Answer

It typically takes 12-14 weeks to have your door made and installed. Bear in mind that our products are custom made and manufactured in the order they're contracted.

Question 5

How much do your doors cost?

Accepted Answer

Price varies depending on the size and shape of your particular door. Feel free to contact us to request a quote. It's completely free!

Question 6

Do your doors come with a warranty?

Accepted Answer

Our doors' warranties vary depending on specific parts.  General manufacturing warranty -- Ten years  Door sweeps, seals and weather-stripping -- One year  Handle Sets (By Emtek®)  Tubular sets Mechanism warranty -- Two years Finish warranty -- Five years Sandcast sets Mechanism warranty -- Two years Finish warranty -- None  **We still provide maintenance on our products after warranties expire. Material and service call fees will apply.

Question 7

Do you have a showroom?

Accepted Answer

Yes! We have a showroom located in Collierville, Tennessee, just east of Memphis. View numerous door designs, handle sets, glass options, and more! We recommend calling in advance to schedule an appointment with a sales representative.  Hours: Mon-Fri: 8AM - 4:30PM | Sat: 9AM - 11:30AM Public restroom available.

Question 8

Do you provide maintenance and repair work?

Accepted Answer

We specifically service our own products and customers. We do not provide maintenance on other products.

Question 9

Are you also Custom Fence Company?

Accepted Answer

We were formally known as Custom Fence Company. Now our primary focus is iron doors, hence the name change!

Question 10

How do I clean my iron doors?

Accepted Answer

We've found that gently wiping the door with a lint free cloth paired with warm water and non-abrasive dish soap is very effective.  While there are other aftermarket cleaning solutions available, there are none that Tuscan Iron Entries endorses. If you decide to use aftermarket cleaning solutions, we highly recommend researching before purchasing!

Question 11

How does the glass work with iron doors?

Accepted Answer

One of our stand-out features is our hinged glass. Owners of our doors are able to "open" the glass at anytime, allowing for easy cleaning and airflow when the weather is nice. Our glass is also tempered and double-paned. This means the glass is much stronger and insulative than standard glass. Learn more here.

Question 12

Will you install my door(s)?

Accepted Answer

If you're located in one of our service areas, we will take care of the installation of your door(s). This includes the removal and disposal of your previous door, free of charge.

Question 13

What areas do you service?

Accepted Answer

Through our various distributors, we service parts of Tennessee, Arkansas, Mississippi, Alabama, and North Carolina. However, we ship our doors across the country. Learn more here.

Question 14

Do you ship your doors across the country?

Accepted Answer

Yes! We ship nationwide.  **Alaska and Hawaii are excluded.

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